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Worker’s Compensation Injury: Quick Guide for Patients

If you've been injured at work, it's important to get the right care to help you recover fully. At Next Journey Orthopaedics, we specialize in treating a wide range of orthopedic conditions to get you back on your feet. Our expert team handles everything from fractures, sprains, and strains to lacerations, tears, and repetitive stress injuries. We provide comprehensive care for your bones, joints, muscles, ligaments, tendons, arteries, and nerves. Trust us to help you heal and get back to your daily activities.

Is Your Injury a Worker’s Compensation Injury?

If you've been injured at work, it's important to get the right care to help you recover fully. At Next Journey Orthopaedics, we specialize in treating a wide range of orthopedic conditions to get you back on your feet. Our expert team handles everything from fractures, sprains, and strains to lacerations, tears, and repetitive stress injuries. We provide comprehensive care for your bones, joints, muscles, ligaments, tendons, arteries, and nerves. Trust us to help you heal and get back to your daily activities.

To Schedule a Work-Related Injury Appointment:

Before You Schedule an Appointment

  1. Start a Claim:

    • Call your supervisor, manager, or HR to start a claim, provide details of how and when the injury occurred.

    • Your employer should file a report with the Virginia Workers’ Compensation Commission  within 10 days.

  2. Complete the Virginia Claim Form :

    •  Failing to do so promptly could delay your ability to be seen.

    • The insurance company will investigate your claim, including reviewing your medical records and confirming the injury with your employer. Once you file your claim, you will receive a JCN and PIN number for online access to your WebFile Account.​

For successful Workers' Compensation coverage, it's vital to seek your initial medical evaluation at an Urgent Care or Emergency Room. Skipping these facilities puts your claim at high risk of being denied. We highly recommend visiting an Emergency Room or Urgent Care for your first medical assessment to ensure your claim is covered.

To Make an Appointment

You already have a Privia Account

  • Log into your Patient Portal

  • Make sure the Home button on left page is selected and on the right side select the       Schedule Now      button.

  • Email any necessary documents.

  • Please include the name, position and best contact information for the patient and the adjuster

You do NOT have a Privia Account

Required Information for Patient’s Visit:

  • Insurance Information:

    • Name of the insurance company managing the worker’s compensation case.

  • Authorization Letter:

    • A letter from the assigned adjuster authorizing medical treatment for Dr. Scott or Next Journey Orthopaedics, including:

      • Claim Number

      • Payer specific address (including P.O. Box)

      • Employer name

      • Employer address

      • State of injury

      • Date of injury

      • Adjuster’s first and last name

      • Adjuster’s email and phone number

      • Injury location on the body

  • Identification:

    • A valid photo ID.

  • Supporting Documents:

    • Any additional documents that may be helpful to the provider.

Resources for Patient’s Visit:

Virginia Worker’s Compensation Contact Information:

                  Virginia Workers’ Compensation Commission

                   333 East Franklin Street
                   Richmond, VA 23219

​

  • By ensuring your patients have all the necessary information and documentation, you can help facilitate their treatment and the worker’s compensation claim process efficiently.

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